Refund policy

All sales are final. Due to the nature of our products, we do not accept returns or exchanges.

If something's not right — whether your order arrived damaged, you received the wrong item, or anything looks off — get in touch with us as soon as possible and we'll make it right. We stand behind what we sell.

Please include your order number and a photo of the issue so we can sort it out quickly. We aim to respond within 24 hours.

Any claims must be made within 7 days of receiving your order.

For any issues, reach out to us at Hello@noma.my